On January 2, 2023, the Law of the Republic of Belarus of July 18, 2011 No. 300-Z “On Appeals of Citizens and Legal Entities” (as amended on June 28, 2022) came into force with additions and amendments. The Law of the Republic of Belarus of July 18, 2011 No. 300-Z "On Appeals of Citizens and Legal Entities" (as amended on June 28, 2022) establishes the submission of electronic appeals to government agencies and other government organizations and the receipt of responses (notifications) to them through the state unified (integrated) republican information accounting system and processing of requests from citizens and legal entities (system for recording and processing requests). User access to the system for recording and processing requests is provided via a website on the global computer network Internet at the address: https://obrashcheniya.bel (Internet website).